Every client is unique.
We are professional listeners working hard to uncover the goals, challenges, and opportunities of our clients and their users.
User Experience Design
Planning ten steps ahead in every direction, we figure out all interface interactions down to the smallest detail.
We think holistically to organize all content and data into hierarchical structures that are clear to users.
We turn complex, multi-variate data into actionable information through visualizations and user-manipulated interfaces.
process and journey mapping
All the touch points a customer or employee has with an organization are important. We go beyond the screen to design processes that flow successfully for everyone.
We observe real users interacting with your product or prototype, analyze the data, and offer actionable recommendations. This method focuses on the specific research questions of our clients. Not sure what those questions are? We can help with that too.
Listening to users is key to understanding their lifestyle and motivations. We interview users to get at the heart of their needs and wants and offer tangible product and service recommendations.
Users record their thoughts and actions over time to help you understand real-world behavior and understand any gaps that could be great opportunities for improvement and innovation.
We observe and listen to people in real environments to figure out what makes them tick and what their processes are. With an open mind and fresh eyes, we holistically examine the experience from end-to-end to find the pain points, opportunities, and issues that are often overlooked.u
let us be your UX advisor
We know that everyone who makes a digital product is a user experience designer. We are happy to serve as a trusted adviser and partner to help guide you in the journey of making something wonderful for your users. Whether it's helping you develop a user centered process, training you how to do your own usability testing, or recommending techniques or resources, we are here to help.
We are a consultancy focusing on user experience design and research for desktop and mobile websites and applications, both public facing and internal. We are also interested in overall customer and employee workflow experience beyond the screen.We specialize in UX; we are not visual/graphic designers or coders. We can provide a strategic package of recommended services to each client or you can choose à la carte. Below is a list of the specific user experience activities and deliverables we typically provide. If you want more information about what any of these services entail, contact us.
Axure Widget Library and Template Development
Heuristic Evaluation / Expert Usability Review
Responsive UX Strategy and Design
Site and Application Mapping
User Centered Design Process
User Experience Strategy
User / Process Flows
User Research Plans
User Research Recruiting Screeners
Usability Testing / User Testing
Usability Testing Moderation Guides
Usability Testing Training
UX Project Scoping and Planning