https://www.usabilityforeveryone.com/blog-content daily 0.75 2021-07-13 https://www.usabilityforeveryone.com/blog-content/2021/7/12/the-super-simple-user-interviewusability-test-discussion-guide monthly 0.5 2021-07-13 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1626144173796-1PY8QNBTJK5V8LTMG0J9/free+user+interview+discussion+guide.jpg The Usability for Everyone Blog - FREE Super Simple UX Research Discussion Guide - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.usabilityforeveryone.com/blog-content/2019/5/23/how-to-plan-a-ux-research-study-with-free-template monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1587649124918-C2J38QA844F2MTIVLLDP/image-asset.jpeg The Usability for Everyone Blog - How to do UX research in 10 steps (with free UX research plan template) https://www.usabilityforeveryone.com/blog-content/2021/1/6/paper-prototype-or-crappy-drawing-you-decide monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1609934613883-CJDN1ACWDZNOD72S0HXX/paper_prototype.png The Usability for Everyone Blog - Paper prototype or crappy drawing? 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A crappy drawing I made of an idea for a kid-friendly Zoom after watching my second grader’s virtual class. https://www.usabilityforeveryone.com/blog-content/2020/11/20/how-to-take-notes-during-user-research monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1606173963252-1A9JZWGN590BCHW3OKEI/Note+Taking+FB+Thumbnail.png The Usability for Everyone Blog - How to take notes during UX research [Video] https://www.usabilityforeveryone.com/blog-content/2020/8/25/3-non-ux-skills-every-user-researcher-needs monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1598385466600-8Y87EQM3QWDQ3D74IXKI/Skills-For-UX-Research The Usability for Everyone Blog - 3 Intangible Skills You Need to do User Research https://www.usabilityforeveryone.com/blog-content/2020/7/15/usability-testing-for-startups-3-key-research-goals monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1594831518000-KI1J3NKU3RI0ZD3FBHJ3/Usability-Testing-For-Startups The Usability for Everyone Blog - UX Research for Startups: 3 Key Research Goals https://www.usabilityforeveryone.com/blog-content/how-to-introduce-a-user-research-session monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1599405772172-4YVYOMCFJKK51N10K2A4/How-to-introduce-user-research-session.png The Usability for Everyone Blog - How to Introduce a User Research Session Click the infographic to enlarge https://www.usabilityforeveryone.com/blog-content/2020/3/16/tips-and-tools-for-going-remote-with-user-research monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1584363382783-6MEN8993WLJR8MV1R82H/Remote_UX_Research.png The Usability for Everyone Blog - Tips and tools for transitioning from in-person to remote user research Using a combination of Zoom and Miro to conduct a remote diagramming activity. https://www.usabilityforeveryone.com/blog-content/2019/10/21/what-not-to-do-when-moderating-usability-testing-and-user-research monthly 0.5 2024-03-11 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1599406051518-P7BMFR7WTHRIHGCZ2KRF/What-not-say-to-participants.jpeg The Usability for Everyone Blog - 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Step 2 You send the requested information needed for the work (priorities, subject matter info, etc.) using the provided prep guide. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/209ae8a0-f2d7-4b80-baca-2c734dcc9040/unsplash-image-WHWYBmtn3_0.jpg UX Researcher for a Day - Moderator’s Guide Write a script or discussion guide to use for research sessions. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/abf9b7d0-4ca2-4ec3-b43e-8f59f43a58f6/3.png UX Researcher for a Day - Step 3 We meet to kick off, discuss your project, and plan your the focus of your VIP day. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/73c7348e-1f9f-407e-8fdb-86555ac36f71/Untitled+design+%2839%29.png UX Researcher for a Day - Step 1 We start with a free, no obligation call to discuss your needs. We’ll schedule your day and agree upon the work to be done. Full payment is required to hold your day. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1678995505947-KWEB6OYUHMOBRQKAVD82/unsplash-image--2vD8lIhdnw.jpg UX Researcher for a Day - So you can skip: Backlogs of studies because you just don’t have the resources. Days and weeks of back and forth to get research deliverables done. The vetting, interviewing and hiring processes for contractors. Running research sessions when you’re not feeling confident or don’t have the time. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/ef60de66-a715-4357-abb4-f5d1469ebb15/unsplash-image-gcsNOsPEXfs.jpg UX Researcher for a Day - Sound familiar? You’re familiar with UX research, but you need help getting everything done. Budgets are tight, researchers are being let go, and everyone has to do more with less. You have a project mostly covered, but need a little more help. Researchers are swamped. It’s hard to get focus time for 2 straight hours, let alone a full day. If you’re not a researcher, but responsible for it anyway, it’s tough going it alone. Your budget or timing doesn’t allow you to hire someone for a full project. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/8ac49998-edc7-4fc5-8a71-312f81642247/4.png UX Researcher for a Day - Step 4 On the VIP day, I hit the ground running, checking in throughout the day. You walk away with what you need! https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/8d15017e-1a3e-4622-a8dc-052ad0e3af8f/unsplash-image-PJzc7LOt2Ig.jpg UX Researcher for a Day - Research Plan Craft a research plan including goals, method, participant criteria and other details. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/a7f67225-5fe0-42f1-8d76-0f81280ee9c0/User+Research+Clients.png UX Researcher for a Day - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/0a781f3e-8911-402e-8b9c-a07c2962a88c/unsplash-image-Hcfwew744z4.jpg UX Researcher for a Day - Research Sessions & Notes Moderate your research sessions and/or take notes. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1678977328102-AC8H0NDG5B6GLHT2TDO6/unsplash-image-KE0nC8-58MQ.jpg UX Researcher for a Day https://www.usabilityforeveryone.com/banner daily 0.75 2023-03-17 https://www.usabilityforeveryone.com/listening-lab daily 0.75 2023-04-22 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1679607018796-E45954M05N2A2Z9A4NZK/unsplash-image-Oalh2MojUuk.jpg Customer Listening Lab - Why haven’t you heard of this? Large companies behind the websites and applications you use every day (Facebook, Canva, Apple, CNN, etc.) have actually been doing this kind of research for years. It just hasn’t been on the radar of most small businesses and website designers. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1679680855175-WSCKGT5THV49U4N87WCD/unsplash-image-WHWYBmtn3_0.jpg Customer Listening Lab - Offer Find out if customers understand your offer and what questions they still have. What are their real problems and do they think the offer will help solve them? https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/73c7348e-1f9f-407e-8fdb-86555ac36f71/Untitled+design+%2839%29.png Customer Listening Lab - Step 1 Book a Discovery Call or request a Listening Lab date. I will follow up to ensure it’s a good fit. Make your payment to lock in your date. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1601858070615-Y9AZJWJE576QHGSH08WQ/IMG_9546+copy.jpg Customer Listening Lab - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1679606500732-813OR7R58NTSQB0X0TO7/unsplash-image-C-2Wky-LT7k.jpg Customer Listening Lab - What is a Customer Listening Lab? It’s a day of observing and listening to real customers while they use your website, sales page, funnel, or just a mockup, to evaluate usability, copy, design, and overall offer. It’s a type of user experience (UX) research and the best way to truly understand your customers and provide what they need and want. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1679679980953-GK4OPKWRI7V4IUDKLBVC/unsplash-image-xl_x_rUZImQ.jpg Customer Listening Lab - Copy Discover any copy that may be confusing or information that might be missing. Learn your customer’s language so you can speak to them more effectively. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1679680272680-LJ6WAWOUG3CCGTNW7U7S/unsplash-image-gcHFXsdcmJE.jpg Customer Listening Lab - Usability How easy is the site/page to use? Can customers figure out what they need to do? Is anything preventing them from accomplishing their goals or converting? https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1679679852526-YBZ9GJ3N48LIRT6UHYSA/unsplash-image-CGpifH3FjOA.jpg Customer Listening Lab - Design Get customers’ impressions of the brand, graphics, layout, and flow so you can make sure it supports the intended message. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/abf9b7d0-4ca2-4ec3-b43e-8f59f43a58f6/3.png Customer Listening Lab - Step 3 We meet to go over everything and plan out the Listening Lab. The plan may include you sending an email to your customer list to recruit customers. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/8ac49998-edc7-4fc5-8a71-312f81642247/4.png Customer Listening Lab - Step 4 Listening Lab day. I conduct interviews with customers while you observe and listen. We debrief and discuss. You get a report at the end of the day with actionable recommendations! https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/eb34a464-c37b-4f7d-94cd-93b3b95a1d72/2.png Customer Listening Lab - Step 2 Provide the information needed (customer information, website or mock up to test, website objective, etc.). https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1679605310896-BRWULKW80TCNC4JOFYMV/unsplash-image--RBuQ2PK_L8.jpg Customer Listening Lab https://www.usabilityforeveryone.com/ux-researcher-for-a-day-with-scheduler daily 0.75 2025-03-08 https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/8d15017e-1a3e-4622-a8dc-052ad0e3af8f/unsplash-image-PJzc7LOt2Ig.jpg UX Researcher for a Day With Scheduler - Research Plan Craft a research plan including goals, method, participant criteria and other details. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/0a781f3e-8911-402e-8b9c-a07c2962a88c/unsplash-image-Hcfwew744z4.jpg UX Researcher for a Day With Scheduler - Research Sessions & Notes Moderate your research sessions and/or take notes. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/eb34a464-c37b-4f7d-94cd-93b3b95a1d72/2.png UX Researcher for a Day With Scheduler - Step 2 Provide the requested information needed for the work (priorities, project goals, subject matter info, etc.) https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/8ac49998-edc7-4fc5-8a71-312f81642247/4.png UX Researcher for a Day With Scheduler - Step 4 On the VIP day, I hit the ground running, checking in throughout the day. You walk away with what you need! https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/ef60de66-a715-4357-abb4-f5d1469ebb15/unsplash-image-gcsNOsPEXfs.jpg UX Researcher for a Day With Scheduler - Sound familiar? You’re familiar with UX research, but you need help getting everything done. Budgets are tight, researchers are being let go, and everyone has to do more with less. You have a project mostly covered, but need a little more help. Researchers are swamped. It’s hard to get focus time for 2 straight hours, let alone a full day. If you’re not a researcher, but responsible for it anyway, it’s tough going it alone. Your budget or timing doesn’t allow you to hire someone for a full project. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/abf9b7d0-4ca2-4ec3-b43e-8f59f43a58f6/3.png UX Researcher for a Day With Scheduler - Step 3 We meet to kick off, discuss your project, and decide on the focus of your VIP day. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/a7f67225-5fe0-42f1-8d76-0f81280ee9c0/User+Research+Clients.png UX Researcher for a Day With Scheduler - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/209ae8a0-f2d7-4b80-baca-2c734dcc9040/unsplash-image-WHWYBmtn3_0.jpg UX Researcher for a Day With Scheduler - Moderator’s Guide Write a script or discussion guide to use for research sessions. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/73c7348e-1f9f-407e-8fdb-86555ac36f71/Untitled+design+%2839%29.png UX Researcher for a Day With Scheduler - Step 1 Book your day from this page, which includes terms and payment. Before booking, it’s a good idea to have a free discovery call to make sure it’s a good fit. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1678995505947-KWEB6OYUHMOBRQKAVD82/unsplash-image--2vD8lIhdnw.jpg UX Researcher for a Day With Scheduler - So you can skip: Backlogs of studies because you just don’t have the resources. Days and weeks of back and forth to get research deliverables done. The vetting, interviewing and hiring processes for contractors. Running research sessions when you’re not feeling confident or don’t have the time. https://images.squarespace-cdn.com/content/v1/54d7d447e4b01c3fbc02bcb3/1678977328102-AC8H0NDG5B6GLHT2TDO6/unsplash-image-KE0nC8-58MQ.jpg UX Researcher for a Day With Scheduler